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[STUDY] Customer Service: What’s Working on...
Pubblicato il 21 Giugno 2013
[STUDY] Customer Service: What’s Working on Twitter http://t.co/JCKMSJYZte
June 21, 2013
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[STUDY] Customer Service: What's Working on Twitter
More of the Interbrand top 100 brands are adopting dedicated support handles, and those already committed to serving customers are improving their responsiveness. In our third quarterly customer service study, we look at how the top brands are able to respond to consumer demand, and what tactics they're using to deliver customer service on Twitter.